AI agent teams that call, sell and get better at it.
One contact centre for every channel your customers use: outbound calls in pilot operation; inbound calls, email as tickets and fax in both directions are in preparation. Agents with your own cloned voice that lead the conversation instead of reading a script — conversations are recorded and can be reviewed, and every improvement goes through a person before it goes live.
Every channel, one system
The goal: a customer who was called yesterday and writes an email today is one case, not two. Every new channel is built on the same agents, the same knowledge and the same record.
Outbound calls
Agent teams that sell: campaigns with call windows and follow-ups, a lead pipeline with real stages, objection handling and qualification in the conversation itself.
Inbound calls (in preparation)
Service calls answered around the clock, with handover to a person the moment it is needed — and the whole conversation goes with them.
Email and tickets (in preparation)
Incoming email becomes a case with a history, an owner and a due date — assigned to the right department, answered by an agent, escalated when it matters. A mailbox your team actually works in.
Fax, in and out (in preparation)
Still the binding channel in healthcare, insurance and public administration. Incoming faxes land in the same case file as everything else; outgoing ones are sent from it.
Agents that get better, not just older
Conversations are transcribed, can be scored against your own criteria, and are compared by agent version. Where a step keeps failing, you see it in the numbers — and the proposed change goes through a person before it goes live. Nothing changes mid-call behind your back.
Why Legion Telesales
Transparent
The agent is instructed to say at the very start that it is an AI, and never to deny it when asked — an openly automated caller, not a hidden system.
Natural conversation
Semantic turn-taking instead of rigid pause detection: the agent lets people finish speaking, reacts, and doesn't sound like a script being read aloud.
Voice as identity
A cloned voice stays the same identity across languages — your brand sounds consistent whether a conversation continues in English, German, or French.
Measurable
Conversations are recorded and transcribed and can be evaluated — outcomes, quality and trends are traceable, not just claimed.
Who this is for
We deliberately don't build for "everyone" — but for companies whose customers actually call, write and expect an answer. Details under Solutions.